Your privacy is of the utmost importance to us.

Tour de Tea is dedicated to ensuring the details you submit online remain secure. This notice describes our privacy policy. Tour de Tea is bound by the National Privacy Principles contained in the Commonwealth Privacy Act. By visiting our website, and / or making a purchase, you are accepting the practices described in this Privacy Policy.

This Privacy Policy explains the types of personal information we collect, how we use that information, who we share it with, and how we protect that information.

Please read the following carefully to understand our views and practices regarding your personal information.

We may, from time to time, review and update this privacy policy to take account of new laws and technology and changes to our operations. Please visit this page periodically, to check for updates.

What kind of personal information does Tour de Tea collect and how it is collected?

Personal information you provide.

We store the personal information you enter on the website or give to Tour de Tea in other ways. You may provide information when you request or acquire a product or service from us, provide a product or service to us, complete a survey or questionnaire, enter a competition, participate in forums or when you communicate with Tour de Tea in person, by email, telephone or in writing (including social media interaction)

The personal information that we collect on individuals may include, but is not limited to, your name, contact details (including email, home address and billing address), payment details and other personal information we collect in the course of a transaction or that you provide to us when you contact us.

Automatic collection. (Cookies)

We may use a feature of your browser called a cookie to assign your computer a ‘User ID’. Cookies contain information by which Tour de Tea can identify your computer to our servers. You may configure your browser so that you are notified before a cookie is downloaded or so that your browser does not accept cookies. Tour de Tea may use information contained in cookies to make assumptions about the user of the computer. In some cases a web page might contain more than one cookie; the information gathered from these different cookies are used to build statistical and demographical information which does not identify you personally to advertisers and other third parties for marketing, promotional purposes.

To disable your cookies, please refer to the help menu within your Internet browser.

Indirect collection.

Tour de Tea endeavours to collect personal information about an individual only from that individual. In some circumstances Tour de Tea may obtain personal information from a third party. (e.g. a friend entering in your shipping details when purchasing a gift for you)

Tour de Tea may use information it collects from you for the primary purpose for which it is collected and for such other secondary purposes that are related to the primary purpose of collection.

How we use the information you provide.

Tour de Tea may use information it collects from you for the primary purpose for which it is collected and for such other secondary purposes that are related to the primary purpose of collection.

We generally use personal information to:

  • Provide you with products or services you have requested.
  • Personalise and customise your experiences on Tour de Tea, including saving shopping cart information.
  • Manage and enhance our services to you.
  • Communicate with you.
  • Provide you with ongoing information about opportunities on Tour de Tea in which we believe you may be interested.
  • Give you the opportunity from time to time to receive email and ‘e-newsletters’ from Tour de Tea.
  • In most cases where we ask you to provide information about yourself, if you do not provide us with that information, we will not be able to provide you with the requested product or service.

Does Tour de Tea share the information it receives about me?

Safeguarding the information about our customers is an important part of our business, and we will never sell it to others.

Tour de Tea may provide your information to third parties engaged by Tour de Tea to perform functions on its behalf, such as processing credit card information, order fulfilment, mailouts, shipping, debt collection, and third parties authorised by you to receive information held by Tour de Tea.

How Secure Is My Information?

Tour de Tea manages personal information in accordance with this Privacy Policy and the Privacy Act 1988.

Tour de Tea protects the personal information we hold from misuse, loss, unauthorised access, or disclosure by various means including firewalls, password access, secure servers, and encryption of credit card transactions. We use Secure Sockets Layer (SSL) software, which encrypts information you input. The security of your data is of the utmost importance to us, but we still advise that no method of transmission over the internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee our security is 100% impenetrable. It is important for you to protect against unauthorised access to your password and to your computer.

Making a privacy complaint.

If you believe that Tour de Tea has breached the Australian Privacy Principles under the Privacy Act 1988, you may contact Tour de Tea in writing at the address details provided in this privacy policy. Tour de Tea will investigate your complaint and endeavour to respond to you within a reasonable time after your complaint is received. If you are not satisfied with Tour de Tea’s handling of your complaint, you may contact the Office of the Australian Information Commissioner, contact details of which can be found at

Seeking access to the personal information Tour de Tea holds about you.

You have the right to seek access the personal information held about you and to advise Tour de Tea of any inaccuracy. There are some exceptions to this right set out in the Privacy Act 1988. If you make an access request, Tour de Tea will ask you to verify your identity and specify what information you require. We will not charge a fee to cover the costs of meeting your request.

How to contact us.

If you have enquiries or wish to provide feedback about this policy, please contact us at:

Tour de Tea Pty Ltd
Shop B, 88 Merthyr Road
New Farm, QLD, 4005.

Phone: 0439 049 609 – Mon-Fri, 9am to 5pm AEST